Terms of Service
1. Acceptance of Terms
By accessing the Novells website and purchasing products, you agree to be bound by these Terms of Service. These terms govern your use of our online store and the sale of Christmas trees and accessories.
2. Product Ownership
Novells is an Irish business based in Dublin. All products listed are subject to availability and are offered for sale to customers in the US, Ireland, the UK, and the EU. Ownership of the products is transferred to you upon successful delivery and payment.
3. Shipping & Delivery
Novells provides free shipping on every order. Delivery times vary by region: typically 3-5 business days for the US, 2-4 business days for Ireland, and 3-5 business days for the UK and EU. We dispatch from Dublin, Ireland.
4. Returns & Refunds
Novells offers a 30-day return policy for all products. Items must be in their original, unused condition with all tags and packaging intact. Return shipping costs are the responsibility of the customer unless the item is damaged in transit.
5. Intellectual Property
Novells and its trademarks, logos, and designs are the intellectual property of Novells. You may not use our brand name, logo, or website content for any commercial purpose without express written permission.
6. Limitation of Liability
Novells is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of products. We make every effort to ensure the accuracy of our product descriptions.